About Aged Care Choices

Aged Care Choices is dedicated to guiding individuals through the process of finding quality home care providers and aged care facilities across Australia.

Our purpose: ageing with diginity

Aged Care Choices' mission is to empower individuals and families by providing long term support and personalised support in navigating the aged care system. We strive to simplify the process, ensuring that every person finds the right care solution that meets their unique needs, bridging the gap between individuals and quality care providers. Our commitment is to make aged care accessible, straightforward, and stress-free for all.

How is this service free?

Our service is completely free for you! We only get paid a fee if you decide to go with one of our recommended providers. Rest assured, our suggestions are based solely on what best suits your needs and preferences. If we don’t believe we can connect you with a top-notch provider from our trusted panel, we won’t make a recommendation. But don’t worry, we’re still here for you! We’ll share our knowledge, tips, and advice on how to find the best provider on your own.

Your satisfaction and trust are our utmost priority!

How do we work?

We help you make the right decisions. Getting started is very easy, fill in the form.

1

Share your needs

Tell us about your family’s care requirements, including your budget, location preferences, and timeline. Our simple and straightforward process ensures we understand exactly what you're looking for.

Tell us your needs
2

Get Tailored Options

We then provide you with a customised list of aged care services that match your specific needs. From this tailored report, you can choose the care providers that best suit your family’s preferences.

3

Support with Tours, Fees and Applications

We assist with arranging tours of your selected care facilities, help with government and Centrelink applications, and provide clarity on how fees work, ensuring a hassle-free experience.

Who are we?

Aged Care Choices is a trusted service dedicated to assisting individuals and families in navigating the complexities of aged care in Australia.



Our experienced team is committed to providing clear guidance, personalised support, and expert advice, ensuring that you find the right care solution tailored to your unique needs. We bridge the gap between you and quality care providers, making the process of accessing aged care simple and stress-free.

Frequently Asked Questions

1. What services does Aged Care Choices provide?

Aged Care Choices connects Australian families with quality aged care providers, including in-home care and residential aged care options. They assist in navigating the aged care system, understanding funding options, and finding suitable care solutions tailored to individual needs.

2. How much does Aged Care Choices’ service cost?

A Home Care Package is a government-funded program designed to provide older Australians with a range of home support services to help them remain living independently in their own homes. To apply, you need to register through My Aged Care and undergo an assessment by an Aged Care Assessment Team (ACAT) to determine your eligibility and the level of care required.

3. How much does Aged Care Choices’ service cost?

Aged Care Choices' services are completely free for families. They are funded by the aged care providers they work with, ensuring that families receive unbiased assistance without any hidden fees. See why is it free.

4. How long does it take to start receiving care through Aged Care Choices?

Once you’ve received your Home Care Package or are ready for private services, Aged Care Choices can connect you with a suitable provider within a few days. Timeframes may vary depending on your location, level of care required, and provider availability.

5. Can Aged Care Choices help with urgent or short-term care needs?

Yes, Aged Care Choices can assist with urgent care arrangements, including short-term or respite care. Their team helps fast-track provider matches to ensure support is in place as quickly as possible.

6. Can I change my in-home aged care provider later?

Yes, if you find that your current provider doesn't meet your needs, you can change providers. Aged Care Choices can help you find a new provider that better suits your requirements.

Still have questions?

Can’t find the answer you’re looking for? Leave us your details and we will reach out.

You’re Not Alone in This Journey!

Start by filling up a 2 min form and let us do the rest.

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