Terms & Conditions

Welcome to Aged Care Choices. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

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1. Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must discontinue using our website and services. Aged Care Choices reserves the right to modify these Terms and Conditions at any time, and you agree to be bound by the revised terms upon their posting.

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2. Services Provided

Aged Care Choices offers free and independent assistance in finding aged care and home care services in Australia. We provide information, advice, and recommendations based on your preferences, but the final decision regarding care services is yours. Our services are free of charge to you, as we are compensated by our care provider partners. We do not provide medical advice or directly deliver care services. You acknowledge that we are not responsible for the services provided by third-party care providers.

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3. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes, but is not limited to:

• Harassing, distressing, or inconveniencing other users.
• Transmitting obscene, offensive, or unlawful content.
• Disrupting or interfering with the functioning of the website or the servers that host it.
• Engaging in any form of spamming or attempting to interfere with the security of the website.

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4. Intellectual Property

All content, design, text, graphics, logos, and images on this website are the intellectual property of Aged Care Choices unless otherwise stated. You may not reproduce, modify, distribute, or republish any content from this website without prior written consent from us. All trademarks, service marks, and trade names used on this site are the property of their respective owners.

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5. Limitation of Liability

While we strive to provide accurate and up-to-date information, Aged Care Choices does not guarantee the accuracy, completeness, or reliability of the content provided on our website or through our services. We are not liable for any loss or damage arising from your use of our website or services, including but not limited to direct, indirect, incidental, or consequential damages. You use the website and its services at your own risk. Aged Care Choices shall not be held liable for any decisions made based on the information provided, nor for any outcomes related to third-party services.

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6. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, practices, or policies of any third-party websites. Accessing these sites is at your own risk. Aged Care Choices is not responsible for the privacy practices or the content of any external websites.

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7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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8. Changes to Terms

We may update these Terms and Conditions from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with the date of the latest revision. Your continued use of our website and services after any changes signifies your acceptance of the new terms. We encourage you to review these terms periodically.

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9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Australia, and you consent to the jurisdiction of those courts.

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10. Dispute Resolution

In the event of a dispute, we encourage you to contact us first to resolve the matter amicably. If an agreement cannot be reached, any unresolved disputes will be handled through mediation or arbitration, subject to the laws and regulations in Australia.

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11. Indemnity

You agree to indemnify and hold harmless Aged Care Choices, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the website or any breach of these Terms and Conditions.

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12. User Conduct and Responsibilities

You agree to:

• Ensure that all information you provide to us is accurate and up to date.
• Notify Aged Care Choices promptly if you become aware of any issue or complaint regarding the services or any third-party provider.
• Not engage in activities that may harm the functionality, security, or integrity of the website.

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13. Accessibility

We are committed to making our website accessible to all users. If you experience any difficulty accessing or using our website, please contact us for

assistance.

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14. Contact Us

For any questions or concerns regarding these Terms and Conditions, or if you wish to contact us for any reason, please reach out to:

admin@agedcarechoices.com.au

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